Business Domain Connect
Track LOG · nine-layer framework

Logistics domain knowledge for software teams

First mile to last mile — how shipments are stored, moved, tracked and delivered.

10 sessionsSession 01 freeEnglish & TeluguBDC-LOG certificate
Start with Session 01 See the nine-layer framework

How the logistics business actually flows

First mile to last mile — how shipments are stored, moved, tracked and delivered. Every session in this track hangs off this one flow, so you always know which part of the business you are looking at.

  1. Order & booking
  2. Warehouse
  3. Transportation
  4. Customs & forwarding
  5. Last-mile delivery
  6. Proof of delivery & billing

The nine layers of the Logistics domain

Every BDC track answers the same nine questions in the same order, so knowledge from one domain transfers to the next. Here is what each layer looks like in Logistics.

01 · D

Domain

Where are we?

Shippers, 3PLs, carriers, freight forwarders, courier and last-mile companies, customs and ports.

02 · B

Business

How does it make money?

Move goods on time at the lowest cost. KPIs: OTIF, cost per shipment, warehouse accuracy, RTO %.

03 · P

Process

How does the work flow?

Book → Receive → Store → Pick & pack → Dispatch → Transport → Deliver (POD) → Bill.

04 · S

System

Which applications run it?

WMS, TMS, order management, fleet telematics, rider apps, customs systems, freight billing and control tower.

05 · A

Data

What information matters?

Shipment, consignment (AWB), SKU, bin location, vehicle, route and delivery events.

06 · I

Integration

How do systems talk?

Shipper order APIs, carrier EDI/APIs, GPS feeds, e-Way bill, customs filing, tracking webhooks.

07 · X

Transaction

Follow one, end to end.

Order manifested → AWB generated → Picked up → Hub scan → Linehaul → Out for delivery → OTP-based ePOD → COD remitted

08 · T

Testing

How do we prove it works?

Scan event sequencing, offline rider app, label & barcode, rate calculation, SLA breaches and partner integrations.

09 · R

Real-world scenario

What happens on a live project?

Duplicate hub scans mark parcels as delivered before they leave the hub, sending false notifications to customers. Find the event-ordering bug.

Sessions in the Logistics track

Ten sessions, one per framework layer, closing with a proctored certification assessment. Session 01 is free for everyone, in English and Telugu.

  1. LOG-S01

    The Logistics Flow: First Mile to Last Mile

    Upcoming

    The full journey of a shipment and the partners that handle it along the way.

    • Shippers, carriers, 3PLs and 4PLs
    • First, middle and last mile
    • Modes: road, rail, air, ocean
    • Logistics cost drivers
    • 3PL
    • FTL/LTL
    • Lane
    • Mode
  2. LOG-S02

    How Logistics Makes Money

    Upcoming

    Cost to serve, utilisation and the service promises that decide profit.

    • Cost per shipment and cost to serve
    • Fill rate and on-time delivery
    • Vehicle, hub and dock utilisation
    • Failed deliveries and returns cost
    • Service level agreements and penalties
    • Cost to serve
    • OTIF
    • Utilisation
    • SLA
  3. LOG-S03

    First Mile to Last Mile

    Upcoming

    The full movement process and the handovers between partners.

    • Pickup and first-mile consolidation
    • Hub operations and sortation
    • Line haul and mode selection
    • Last-mile delivery and proof of delivery
    • Returns and reverse logistics
    • First mile
    • Sortation
    • Line haul
    • POD
  4. LOG-S04

    Logistics Systems Landscape

    Upcoming

    Warehouse, transport and visibility systems.

    • Warehouse management (WMS)
    • Transportation management (TMS)
    • Control tower and visibility platforms
    • Customs and trade compliance systems
    • Telematics and driver apps
    • WMS
    • TMS
    • Control tower
    • Telematics
  5. LOG-S05

    Logistics Data

    Upcoming

    The records that follow a shipment.

    • Shipment, consignment and package
    • Manifest, route and trip
    • Location, dock and slot data
    • Proof of delivery and exceptions
    • Rates, contracts and invoices
    • Consignment
    • Manifest
    • POD
    • Rate
  6. LOG-S06

    Carrier, Customs & Telematics Integration

    Upcoming

    The interfaces that keep a network visible and compliant.

    • Carrier EDI and API bookings
    • Marketplace and shipper integrations
    • Customs filings and documents
    • Telematics and scan event feeds
    • Exception and status webhooks
    • EDI
    • API
    • Customs
    • Events
  7. LOG-S07

    Follow One Parcel, End to End

    Upcoming

    One shipment traced from pickup to proof of delivery.

    • Booking and label generation
    • Pickup scan and first mile
    • Hub sortation and line haul
    • Out for delivery and attempts
    • Proof of delivery and billing
    • Label
    • Scan
    • Sortation
    • POD
  8. LOG-S08

    Testing Logistics Systems

    Upcoming

    Scans, sequences and offline scenarios.

    • Carrier and partner integrations
    • Mobile app offline scenarios
    • Event sequencing and SLAs
    • Label, barcode and scanner tests
    • Peak-season volume and load
    • EDI
    • Offline
    • SLA
    • Barcode
  9. LOG-S09

    Real-World: The Reroute That Lost Scans

    Upcoming

    A network reroute breaks the scan history for thousands of parcels.

    • Customers lose tracking visibility
    • Out-of-sequence scan events
    • Tracing the event-ordering gap
    • Support load and SLA penalties
    • The sequencing test that prevents it
    • Reroute
    • Sequencing
    • Visibility
    • SLA
  10. LOG-S10

    Logistics Certification Assessment

    Upcoming

    The whole logistics track in one place — a short recap video, then a proctored online assessment that applies all nine framework layers to a real-world scenario.

    • Nine-layer recap of the domain
    • The five things most people get wrong
    • 30 questions · 45 minutes · 70% to pass
    • Webcam-proctored, one question at a time
    • Certificate with a verifiable ID
    • Assessment
    • Certification
    • Proctored
    • Nine layers

Logistics terms you will hear on every project

The vocabulary that separates someone who can follow a logistics requirements discussion from someone who cannot.

  • WMS
  • TMS
  • AWB
  • Incoterms
  • ePOD
  • 3PL

Certified Logistics Domain Practitioner — BDC-LOG

Finish the ten sessions, pass the online proctored assessment, and submit a scenario analysis to earn this domain's certificate. Each domain certifies separately.

Step 01

Learn

Watch every session in the Logistics track and work through the handbook, framework workbook and test scenario checklist.

Step 02

Assess

Sit the online domain assessment — proctored with webcam on, no copying, no switching tabs and no looking answers up.

Step 03

Certify

Submit a real-world scenario analysis and receive your BDC-LOG certificate.

Enrolment

₹2,999₹3,999

Including GST · $39 outside India · launch price

One payment unlocks the whole Logistics track: all 10 sessions in English and Telugu, every handbook, workbook and deck, the proctored assessment and the BDC-LOG certificate. Session 01 stays free for everyone. Taking more than one domain? Two are ₹9,999 and all seven tracks are ₹19,999 for a year.

Common questions

What is logistics domain knowledge, and why do QA and BA roles need it?

First mile to last mile — how shipments are stored, moved, tracked and delivered. Move goods on time at the lowest cost. KPIs: OTIF, cost per shipment, warehouse accuracy, RTO %. Without that picture, testers write cases against screens instead of against the business, requirements get read literally, and defects that matter most are the ones nobody thought to look for. This track gives you the business first and the systems second.

What does the Logistics track cover?

Ten sessions following the nine-layer BDC framework: 01 The Logistics Flow: First Mile to Last Mile; 02 How Logistics Makes Money; 03 First Mile to Last Mile; 04 Logistics Systems Landscape; 05 Logistics Data; 06 Carrier, Customs & Telematics Integration; 07 Follow One Parcel, End to End; 08 Testing Logistics Systems; 09 Real-World: The Reroute That Lost Scans; closing with the Logistics Certification Assessment.

Is the Logistics training free?

Session 01, the "at a glance" overview, is free for everyone in both English and Telugu. The remaining sessions, materials, assessment and certificate unlock when you enrol for this domain's certification, which costs ₹2,999 including GST, or $39 outside India — a launch price, down from ₹3,999. It is one payment for lifetime access to this domain — there is no subscription.

Are the sessions available in Telugu?

The website and the main sessions are in English. Separate Telugu explanation videos are published on the YouTube channel for released sessions, in conversational Telugu with technical terms left in English.

Who teaches these sessions?

Chandramouli Pasumarthy, Director of Quality Engineering and Delivery with 20+ years in the IT industry, leading QA and delivery for enterprise programmes across healthcare, retail, financial services, government and logistics.

Start the Logistics track

Session 01 is free. Create an account to keep your progress, download the summary notes, and get each new session as it releases.

Create a free account Watch on YouTube