Retail domain knowledge for QA, BA and delivery teams
From the buyer's plan to the shelf, the checkout and the return — how stores and online retail really run.
- SKU
- POS
- OMS
- Planogram
- Open-to-buy
- Shrink
Seven domain tracks, ten sessions each
Every track runs through the same nine-layer framework and closes with a proctored certification assessment. Session 01 of each is free, in English and Telugu.
Healthcare provider domain knowledge for IT teams
Hospitals, clinics, diagnostics and home care — how care is delivered, documented, coded, billed and paid.
- EHR
- MRN
- HL7
- FHIR
- ICD-10
- 837
Insurance domain knowledge for software teams
Turning risk into a product — how policies are priced, sold, serviced and claimed.
- Premium
- Underwriting
- FNOL
- Endorsement
- Reinsurance
- IRDAI
Banking domain knowledge for QA, BA and delivery teams
Deposits, loans and payments — the systems that move money safely every second.
- KYC
- CASA
- UPI
- NEFT/RTGS
- AML
- CBS
Finance domain knowledge for QA, BA and ERP teams
The finance function and capital markets — how companies record, close and report every rupee.
- P2P
- O2C
- R2R
- GL
- T+1
- ERP
Government domain knowledge for QA, BA and delivery teams
Digital public services — identity, benefits, taxes and procurement at population scale.
- G2C
- eKYC
- DBT
- GST
- GeM
- GIGW
Logistics domain knowledge for software teams
First mile to last mile — how shipments are stored, moved, tracked and delivered.
- WMS
- TMS
- AWB
- Incoterms
- ePOD
- 3PL
In preparation
The next tracks being built on the same nine-layer framework.
E-commerce
Marketplaces, catalogues, checkout, payments and fulfilment.
Telecom
Order-to-activate, billing, OSS/BSS and network services.
Manufacturing
Plan-to-produce, MES, quality and plant maintenance.
Travel & Hospitality
Booking engines, GDS, fleets, hotels and itineraries.
Energy & Utilities
Meter-to-cash, outage management and smart grids.
Common questions
Which business domains does Business Domain Connect teach?
Seven full tracks: Retail, Healthcare — Provider, Insurance, Banking, Finance, Government, Logistics. E-commerce, Telecom, Manufacturing, Travel & Hospitality and Energy & Utilities are in preparation.
Which domain should I start with?
Start with the domain your current or next project sits in. If you have no particular project, Retail is the easiest to picture — everyone has bought something in a shop — and the framework you learn there transfers directly to the others.
Can I learn more than one domain?
Yes. Each domain is enrolled for and certified separately, and because every track follows the same nine layers, the second domain takes noticeably less effort than the first.
Not sure which track fits your team?
Tell us what your teams work on and we will shape a track around it — corporate batches, live sessions for individuals, or a custom engagement. Call +91 63096 31881 or send an enquiry.